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Your expert advisors align FT content with your goals and team objectives, setting you up for success from day one.

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Meet the team

Our dedicated experts ensure you get the most value from our products and services. Acting as trusted advisors, they guide you from onboarding through to achieving your long-term goals, helping you unlock insights, streamline processes, and drive measurable results.

Lucy Miles

I manage our FT Professional’s Enterprise accounts, helping global organisations use trusted journalism and insights to drive growth and smarter decisions.

Lauren Evans

I lead Customer Success for UK & Ireland at FT Professional, aligning solutions with client goals to drive engagement and measurable value.

Laetitia Kurban

I partner with FT Professional’s strategic enterprise customers to drive adoption, measurable outcomes, and long-term success through tailored subscription value.

Jorge Mattey

I support FT Professional clients across the UK & Ireland, helping all sectors maximise access and unlock greater value from FT resources.

Lachlan Hooper

I partner with FT Professional clients across the UK and Ireland, empowering organisations to unlock insights and maximise value from trusted expertise.

Illy Wolff

I help clients harness FT Professional’s world-class journalism and intelligence tools to inform smarter business decisions and stay ahead.

Gajani Ranjithakumar

I partner with UK & Ireland Corporate and Government clients, aligning FT Professional solutions with goals to drive adoption, engagement, and measurable outcomes.

Deniz Genc

I lead the Global Accounts team, partnering with multinationals to strengthen relationships, deliver insight, and maximise FT Professional’s organisational impact.